Operations and Marketing Assistant

Remote

Part Time to Full Time

Entry Level

Operations and Marketing Assistant
A growing boat charter company based in Italy is looking for a proactive Remote Operations & Marketing Assistant to support day-to-day operations and help execute light marketing activities.

Part--time: 15 hours per week
Working Hours: Italian business hours
Engagement Type: Fully Remote, Independent Contractor
Monthly Rate: $300-480

What You'll Be Doing:
Operations & Administration

Manage incoming client inquiries through email and booking platforms, addressing both retail customers and agency partners.
Access and update the booking portal to verify availability, boat specifications, and pricing.
Respond to common client questions using templates, AI tools, or guidance from ownership.
Coordinate with tourism agencies and partners to facilitate collaborations and referrals.
Research competitors, pricing trends, vendors, and service providers to inform operational strategies.
Provide support for general operational tasks to ensure seamless daily workflows.

Marketing & Social Media Support

Manage and maintain company social media accounts, primarily Instagram and Facebook.
Schedule and publish posts according to content provided by the owners.
Perform basic design tasks, including creating visuals, captions, and resizing images.
Assist with email marketing initiatives, including setting up and distributing newsletters using owner-provided content.
Research and engage with potential business partners and collaborators.
Coordinate with external freelancers or agencies for advanced marketing activities, such as advertising campaigns and creative projects.

Coordination & Support

Serve as the central point of coordination among owners, freelancers, and partners.
Assist in organizing internal marketing and operational activities.
Maintain clear and organized communication and documentation of ongoing tasks.

Who You Are:

With 3 or more years of experience in administrative, operations, or virtual assistant roles.
Comfortable managing client communications via email and online platforms.
Basic experience with social media management, particularly Instagram and Facebook.
Experience in tourism, hospitality, or travel-related industries.
Basic design and photo editing skills using tools such as Canva, PowerPoint, or similar.
Familiarity with email marketing platforms (e.g., Mailchimp or equivalent).
Proficient with Google Workspace and basic CRM or booking systems.
Strong written English skills; proficiency in Italian is a plus.
Highly organized, proactive, and capable of working independently.
Comfortable using AI tools and automation to streamline repetitive tasks.
Experience in the yacht charter industry is highly desirable.

Recruitment Process:

Initial Interview (HR/Recruiter)
Final Interview (Client)

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Do you have at least 2 years of experience in an administrative, operations, or virtual assistant role?*

Have you worked with clients in the tourism, hospitality, or travel sectors?*

What software or tools are you comfortable using in your day-to-day work?* CanvaMS Office ApplicationsMailchimpGoogle WorkspaceCRM toolsBooking systemsOthers

Have you managed social media platforms (Facebook, Instagram) before?*

Are you comfortable using AI tools or automation software to handle repetitive tasks efficiently?*

This role involves managing multiple tasks, coordinating with team members or clients, handling day-to-day operations, and ensuring workflows run smoothly. Please describe your experience in administrative or operations work, including how you stay organized, prioritize tasks, communicate effectively, solve problems, and use tools or systems to manage your work efficiently. Provide examples wherever possible.*

Are you OK to proceed with the following engagement terms: Part-time (15hours/week which can transition to more hours), Italian working hours, fully remote, independent contractor?*

How much is your current rate (in USD/hour)?*

How much is your desirable rate (in USD/hour)?*

Can you start ASAP?*

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Operations and Marketing Assistant

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